Sign in problems

I am unable to log in to provide meter readings. My email address is not recognised despite having numerous emails from Bulb!

I am unable to log in as I’m not receiving, email to log in.

The email field is case sensitive, so maybe you used caps for your initials when you signed up. You’d need to do the same every time you log on.

Today, I also have the problem with my email address not being found meaning i can not log in. It has always worked in the past so it must an issue with the Bulb systems.

Morning @bridie and @christine8008

We’re busy investigating these log in problems with our authentication provider and hope to have it back up soon. We’ll provide updates here when we have them - https://community.bulb.co.uk/discussion/1536/problems-logging-in-28th-sept-2017

Please email help@bulb.co.uk with your meter readings and we’ll put them in for you.

All the best,
Will