Sign-in via laptop ok, not via smartphone app.

Tried countless times to sign in via my iPhone (Safari) today, but no joy. Works first time via laptop. Email/password are correct. What could be going on?

Hi @willmow, could you please clear your cache in Safari? The following website has information on how to do that.

If, after clearing your cache, you find that that you still can’t access the site let me know and we can try something else. Thanks

Hi James, no joy. Access via iOS Safari isn’t happy, while via Mac OS it is. If you’re sure it’s not Bulb’s fault I’ll look elsewhere.