Site down how to cancel switch

Site has been down for days…too stressful how do I cancel my switch?

Get your current provider to cancel from their end

Hi
Thanks
Problem is I couldn’t set up a new account with them as they already provide to the property…will have to call them

Hi Trattigan,

I’m sorry to hear you had issues getting your switch cancelled. I see my colleague has already responded to your email.

I’ve also let them know my recommendation of what we can do to fix this.

Please don’t hesitate to ask my colleague to raise a complaint for you if you so wish. It is more than understandable.

Best wishes,
Trevor