Site not accepting meter readings

Just tried to enter meter readings but once you hit submit button, the Bulb site freezes. I’ve cleared cache and still get same.

Is this Bulb trying to extract more money from customers by using an “estimated” reading which are always wildly inaccurate?

Hi @eileenaccent :wave:

We should be accepting these readings and I am really sorry about the frustration this is causing.
I have sent you out an email to ask for those reads and I will get them added to your account for you.

Best,

Jenny :star: