My electricity smart meter reading shows 5951.727 my previous reading submitted was 05356.540 on 30/07/2017 you are now telling me previous was something like 54016.?? which stops me from submitting. Can you please explain.
Thanks for checking with us, @philip8254. I can see that we’ve now got a reading from you on your account of 5952 on 8th September, so it looks like it’s sorted! If not, please just give us another shout