Smart meter broken

We’ve had a smart meter for about a month and it’s now not showing text in English, not sure If its a language at all but Its definitely not English. Tried powering down to flat and back up but no joy. What can I do, can I get a replacement? Many thanks

We've had a smart meter for about a month and it's now not showing text in English, not sure If its a language at all but Its definitely not English. Tried powering down to flat and back up but no joy. What can I do, can I get a replacement? Many thanks

Could it be Welsh?

Please see: https://help.bulb.co.uk/hc/en-us/articles/360027412332-Switching-the-language-back-to-English-on-your-smart-meter-s-In-Home-Display

Had high hopes but followed the link and it doesn’t work. Currently says Defnydd heddiw: 27.09kWh

Help

Yep I think it is welsh but the fix instructions don’t match what I’m seeing :frowning:

Had high hopes but followed the link and it doesn’t work. Currently says Defnydd heddiw: 27.09kWh

Help

That’s Welsh which is saying your use today.

Yah managed it, instructions are correct but the words are slightly different.