So I switched to Bulb and had a smart meter installed in March.
I live in a small one bed flat, 1 bed/living room, one bath and small kitchen.
I have received my readings each month & I’ve been given bills averaging about £45 each month so I set my DD to £50. Leaving myself in credit as I knew winter bills would be higher.
Then in September they gave me a bill from March-Sept which they then said I owed them another £255??
Isn’t a smart meter meant to calculate accurate results not estimates? Why is this bill now giving different calculations, has this happened to anyone else?
I’m in the middle of a complaint but not really getting anywhere.