Smart meter faulty - Bulb not providing any support

Hi,

My smart meter went ‘down’ in very late march (which is a wonderful coincidence, but I don’t believe in conspiracy theories) I escalated the issue to Bulb through support and eventually got told an engineer visit would be required, before radio silence commenced.

I’ve not heard anything more, or had any confirmation of an engineer visit and my metering is still not working… Any suggestions guys?

I’ve been waiting since January, all I get every time I contact them is that it has been transferred to the metering team