Patience wearing thin now. After the Smart Meter install escapades all settled down, eventually.
Smart Meter fitted end Oct.
I note there was no statement for my account issued November, nor any payment taken. My DD still taken though.
Now i have received an email telling me my Dec statement due in 3 days and to send meter readings in to avoid being estimated.
Was the purpose of a smart meter not to provide you with up to date usage, and eliminate meter readings? Incidentally in my Bulb app i can see my daily usage for gas and electricity since the smart meters went live.
What do i do now to get this sorted. i’m actually nervous posting a reading from my “new” meters as the previous readings were from the “old ones” and i don’t trust your systems enough to determine meter replacement.
This whole thing is a shambles.