Smart Meter Gas reading never worked

Had my smart meter in for about a year now and still it does not work.
Electricity works fine but gas has never worked
Still having to send many readings for gas.
I have posted many times requesting this to be looked at but nothing seems to get fixed.

Hi @garry840,

I’m really sorry about this. What I’ve done is sent this over to my smart team to see if they can start pulling gas readings for you. I’ll let you know when I hear back.

Best,
Georgie