I’ve tried reporting this to bulb several times and am being ignored. My “smart” electric meter is not sharing readings for over a year now. The gas works fine. Consequently my bills are all estimated on the electric side.
Previously it took 9 months to get bulb to fix the exact same problem only after I went to ofgem. The “fix” only lasted a few months.
Do I have to go back to ofgem again to get bulb to respond to me?
Frankly I’m not sure how bulb stay in business when they have no customer service