HI - I recently had both electricity and gas smart meters installed. After 48hrs my gas readings showed on my IHD for a week and have now stopped. Restarting the IHD loses all usage history. In tat time I received an email from Bulb saying the electricity meter couldn’t be connected to the network and it may be up to 6 months before it could (!!) but I’d continue to receive Gas on the IHD (I’m not though). I didn’t realise there could be this level of issues when I paid for them to be installed. Should I at least be receiving gas on the IHD ?
Hey @mieleg and welcome to the community
Have you tried logging into your Bulb account via this link? Can you then follow the instructions and you should see usage showing within 48 hours?
– Robyn