Smart Meter IHD problems

HI, Ive just read Eleanor’s response on behalf of bulb. I know this may sound a little crass but, the problem seems extremely widespread and it leads me to ask why would you roll out a system that seems inherently flawed?

Because if they don’t OFGEM will fine them. However, they are putting quite a dent in their reputation by leaving people with non working displays, estimated bills and keeping quiet about the scale of the problem.