Smart Meter Installation Problem

I had a smart meter installed on 23rd April 2019.

The engineer was only able to do the electric meter on that day as our gas meter requires a safety bracket to be fitted before it can be set up on a smart meter and he arranged with Bulb for the bracket to be obtained and said that Bulb would be in contact to arrange for a second visit to convert the gas meter when it had arrived.

I am still waiting to hear when that will be done.

How long should that take ??

I had a smart meter installed on 23rd April 2019.

The engineer was only able to do the electric meter on that day as our gas meter requires a safety bracket to be fitted before it can be set up on a smart meter and he arranged with Bulb for the bracket to be obtained and said that Bulb would be in contact to arrange for a second visit to convert the gas meter when it had arrived.

I am still waiting to hear when that will be done.

How long should that take ??

Have you contacted the Bulb Team direct, their contact details are via the Help button?