Smart meter installing

On 8 November a technician came to fit smart electricity and gas meters but only did the electricity, How can I rearrange fitting of a smart gas meter?

Dont bother because the Smart Gas Meters dont work

Interesting you should say that because I had smart electric and gas fitted in April and the Gas is still not working. (The electric took 2 months to get working)

I thought Bulb would have sorted the problems out by now.
Are Bulb still having problems with new smart meter installations?