Smart meter monitors

Been with bulb fir many years, am on a smart meter but never been supplied with the smart monitor for use at home, how do I go about getting one?
I use the bulb app which gives me a daily reading of previous use but not real time usage.

Hi @harrison-julie2 - welcome to community :wave:

Unfortunately, if your previous supplier didn’t give you an IHD, we aren’t able to send you one out for now. We are currently working on ensuring that our IHDs are compatible with first generation smart meters (SMETS1) - the type of meter you have.

Once they’re compatible we’ll let you know.

– Meg :bulb: