Smart meter not sending readings to bulb

My smart meter has stopped sending readings to Bulb. It has a good WiFi signal. It has a good signal to both meters. I can see the smart meter with the app on my phone. My meter readings have been estimated for a few months now. I’ve reset the meter and tried different WiFi networks. How can this be resolved?

2 posts were merged into an existing topic: Help Articles: Meters and Readings