Smart Meter not working correctly

I have recently had a new smart meter fitted. The gas reading is coming through however there is no reading for the electricity. I have moved it closer to the electricity meter however this has not resolved the issue. Any ideas on how to get it working?
Also will I have to submit a meter reading for the electricity?

I have recently had a new smart meter fitted. The gas reading is coming through however there is no reading for the electricity. I have moved it closer to the electricity meter however this has not resolved the issue. Any ideas on how to get it working? Also will I have to submit a meter reading for the electricity?

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