Been waiting for Bulb to sort it out since October last year, anyone else having the same issue?
Thanks for posting about your issue and I’m really sorry to hear that you’re still having issues with your smart meter still not sending automatic readings.
I see your electricity was working up until July this year, in this case it looks as though both of your meters have fallen off from your home area network.
I have just sent a request off to the DCC to reboot your home’s connection and this should allow us to start receiving regular readings again.
This process can sometimes take 2-4 weeks so if you don’t see any changes by December, do let us know and we can look into why that may be the case.
Me too - my gas meter worked from day 1 (October 2019) but the electric meter has never worked - very frustrating and not so smart