Email Sent to Bulb today:-
I refer to the above and my emails below.
Since the ombudsman made her decision regarding my complaint, I have not had any contact from you.
Could you confirm when an attempt was made to remotely commission my meter (as per the ombudsman’s decision).
Could you also confirm when the compensation amount of £?? will be credited to my account?
Could you also confirm when you will be crediting the difference between what I would have paid on the E7 tariff and what I am paying now on the single tariff, as per the ombudsman’s decision.
The ombudsman expects you to complete the resolution by 17th May.
I would add that my complaint was aired “live” on “This Morning’s” Martin Lewis’ segment and they are keenly awaiting the outcome.