I have just joined and have a smart meter supplied by old supplier. Can I still use it (I read the help page saying I have to manually convey the readings) however wondering is=f Bulb will be updating the technology?
Hi @jaloremi - we’ll still need manual meter readings from the meter, and we’d be looking to install a 2nd generation Smart meter into your home. These meters still retain Smart Functionality even if you switch suppliers. There have been some small upgrades to the software in 1st Generation Smart meters but we cannot guarantee that your meter would retain smart functionality after a switch.