It has now been months since my meter was installed. Never has it once shown electricity.
Bulb - before you reply saying “let us look in to this for you” and “have you tried the reset”.
You already have looked into it and yes, I have reset it and had it reset by your team time and time again. It makes no difference. Last time the conclusion of this complaint was as per the topic title: “We are waiting on an update and we don’t know when it will come”.
Is this seriously what’s happening? How can an energy company possibly be installing meters that don’t work without an update and having no idea from their Smart Meter partners when it will be resolved. It’s rediculous.