Smart meter only works for electricity

Hi all,

I had smart meters fitted a while ago for both gas and electric.
The gas meter has never sent reading to my in home display, and Bulb doesn’t appear to be receiving reading either.

I’ve had a look and I can’t provide manual readings (doesn’t appear to be a display).

I’ve raised this with bulb and it hasn’t been resolved.

I’m concerned I’m getting set for a large bill without knowing about it.
Any suggestions?