- I have a smart meter, can you take readings from that or do I need to manually submit a reading every month.
@Girish For now, we are not able to remotely read your smart meter. You need to read the meter manually and submit the readings in our online portal. This is because the smart meter installed in your home is first-generation and unfortunately each different make of first-generation meter requires a different piece of software to communicate with it.
Just submit them every month or two and your account will be in good shape.