Had smart meters installed Monday in the hope that bulb will accept my meter readings after 2 years of them constantly rejecting the readings.
Engineer said there was a problem commissioning and bulb would call following day to remote commission.
As expected no call So got onto chat fed a load of lies with promises of contact today.
Surprise surprise no contact as promised so I’ve spent all afternoon arguing with one of their (barly) trained chimps who just feed a pack of lies Constantly.
Now I’m told it can’t be commissioned and they have no idea when it will be fixed so now I’m stuck in limbo can’t switch away and the meters are now dumber I can’t even use the app to scan my meters so I’ll endlessly get bulb rejecting my readings because they won’t accept I don’t use gas in the summer months .
Looks like my only option is to wait 8 weeks and get the ombudsman involved .
Shocking company Terrible customer service