Smart meter still asking for electric meter readings

Hi I have a smart meter which is great and shows my current energy usage but I am still being asked to submit electricity meter readings but the gas readings are going straight through. Has anyone else had this issue?

Hi I have a smart meter which is great and shows my current energy usage but I am still being asked to submit electricity meter readings but the gas readings are going straight through. Has anyone else had this issue?

Please check out the multitude of threads on this forum, regarding similar issues?