Smart meter

We have just switched. We have a smart meter and a devise which shows us the cost of fuel used each day. Will this still work and will the price of your fuel be shown

Hi @pam,

We can’t read smart meters yet. Generally energy companies can’t read other companies smart meters. There’s a big industry-wide project to change that, but it keeps being delayed. For the time being it will have to be used as a normal meter.

This also means we won’t be able to show the price of the fuel on it, for the time being.

Hope this helps,
Will