We had a smart meter fitted by British Gas last summer, the fitter told me it would work even I changed suppliers, guessing this is not the case? In which case please can you add us to your trial. Thank you
Hi @laura, we’re sorry to hear that you were told that it would still work with other suppliers. I’ve added you to the smart meter trial list now. As you may have seen in the other threads, the industry is working on transitioning to 2nd generation smart meters later this year that will have increased compatibility. When we have further updates on our own smart meters we’ll let you know!