Smart meter


We would like to know how much energy we’re using on a daily basis. Could we have a smart meter please?

Hi @smasonuk. Unfortunately we currently don’t offer smart meters. This is because currently only first generation smart meters are being installed in the UK right now.

If we installed one of these on your wall and you changed energy supplier you wouldn’t always be able to use the smart meter’s functionalities. This would depend on whether or not that supplier has the software to communicate with that particular make of first generation meter.

We think it’d be a bit unfair to do that to our members, so we will begin installing second generation meters as soon as we can get them in early 2018. The good news is these second generation meters will be able to communicate with any supplier.

We’re running a smart meter trial in early 2018. We can put you on the list if you like? That way you’ll be one of the first members to get your hands on one!