Smart meter

Could I please have a smart meter installed?

@uswitch754 Unfortunately we currently don’t offer smart meters. This is because currently only first generation smart meters are being installed in the UK right now. If we installed one of these on your wall and you changed energy supplier you wouldn’t always be able to use the smart meter’s functionalities. This would depend on whether or not that supplier has the software to communicate with that particular make of first generation meter. We think it’d be a bit unfair to do that to our members, so we will begin installing second generation meters as soon as we can get them in early 2018. The good news is these second generation meters will be able to communicate with any supplier :slight_smile: