SMART METER

I CHANGED TO BULB RECENTLY. AND MY SMART METER SUPPLIED BY SCOTTISH GAS NO LONGER WORKS. I READ IN THE FUTURE THEY HOPE TO UPDATE ALL SMART METERS TO WORK WITH ALL SUPPLIERS. WILL MY SMART METER HAVE TO BE REPLACED TO WORK WITH THE BULB NETWORK. IT SEEMS SUCH A WASTE TO REPLACE THIS EQUIPMENT WHICH DEFEATS THE GOVERNMENT’S POLICY TO HAVE SMART METERS IN ALL HOMES BY 2020.

Hi @stuart5210 - we completely agree, it’s such a frustrating situation! There are nationwide plans to update all current smart meters so that they’ll work with all suppliers. It’s a software rollout, currently planned for late 2018. So your smart meter won’t need to be replaced, but it’s still a little while to wait.

That’s fine. looking forward to getting my smart meter working again.