How do i go about having a smart meter please?
Unfortunately, we aren’t offering smart meters just yet, but we will be rolling them out to our members from mid-2018 (no fixed date as of yet). This is because currently only first-generation smart meters are being installed in the UK right now. If we installed one of these on your wall and you changed energy supplier you wouldn’t always be able to use the smart meter’s functionalities. We think it’d be a bit unfair to do that to our members, so we will begin installing second-generation meters as soon as we can get them and they will be able to communicate with any supplier.
When we do start offering them, we’ll get in touch and ask if you’d like one, then we’ll install it for free for you.
All the best,