Ive just switched from SSE to Bulb. Do they swap my smart meters?
Hi, we don’t swap them at the moment. You just take a manual reading from the meters. There is a guide on how to do this here http://support.bulb.co.uk/customer/portal/articles/2805466-how-do-i-read-my-meter-
We aren’t offering smart meters just yet but expect to be rolling out second-generation smart meters to our members either late in 2018 or early in 2019, depending on when they get the all clear. The technology still needs to be approved and fully tested before suppliers can start installing them.
This is because currently mostly first-generation smart meters are being installed in the UK right now. If we installed one of these on your wall and you changed energy supplier you wouldn’t always be able to use the smart meter’s functionalities.
We think it’d be a bit unfair to do that to our members, so we will begin installing second-generation meters as soon as we can get them and they will be able to communicate with any supplier.
We will let you know as soon as the roll out begins.