Smart meter

Just now we are with e.on and we have the smart meters. When I joined I got told I would have a gas card and electricity key sent out but I don’t have prepayment meters anymore. How do I change to monthly bills?

Just now we are with e.on and we have the smart meters. When I joined I got told I would have a gas card and electricity key sent out but I don't have prepayment meters anymore. How do I change to monthly bills?

As this is a public forum it may be more appropriate if you contact the Bulb team direct, their contact details are here: How to get in touch – Bulb