Smart Meter

I have set meter for gas usage but can’t for electricity

Does this help:
The In-Home Display can’t connect to the network in your home

Some In-Home displays will show:

Information for one fuel only, even when you have a smart meter for both gas and electricity
A message that says ‘Waiting for data’
A message that says ‘Connection lost’

Often, these issues resolve themselves within 24 to 48 hours. If your issue doesn’t, give us a call on 0203 8932 890 or email

If you have issues with your In-Home Display that aren’t mentioned above, let us know.