Smart Meter

My Smart meter doesn’t give any readings. I have followed the instructions and nada, zilch, nothing. It is now a week, the fitter said it would be up and running within a couple of hours.
Any suggestions?

I was the same - waited 4 days and the gas worked but now a couple of weeks later still no electricity readings. This has no benefit to me. I took a day off work to get the meter installed and now I only get gas readings. Which isn’t really much help as I can’t switch much off to influence my usage.

Does anyone know what I can do to make the electricity bit work??