My smart meters were installed 20th March. The IHD just started to show both gas and electricity usage yesterday, prior to that it was only gas. However, my online account shows electricity readings have been taken on 26th April and 26th May automatically but no gas readings since installation! Are the smart meters sending the correct information or has it been transposed, if that’s even possible?
From previous discussion I believe that Bulb have been receiving the gas meter readings from the meters but it has been a system issue causing them to not be used for billing/show on user’s accounts.