Smart meter

Just had our smart meter fitted but our hone display is not working. We have tried moving it close to the electric meter and turning off and on bit its still not working?

Just had our smart meter fitted but our hone display is not working. We have tried moving it close to the electric meter and turning off and on bit its still not working?

Have you read the multitude of other postings on this forum regarding issues with the IHD?

Hi there,

We’ve got a new feature in the bulb account where you can fix your in home display or report it to us if that doesn’t work.

You can find the link to log in at https://account.bulb.co.uk/login

From there you just need to click ‘My IHD isn’t showing energy usage’ and run through the steps