smart meter

why do you still have to submit meter readings doesn’t the readings go straight to bulb?

Hiya - if you have a 2nd generation smart meter, the readings will go straight to us. Unfortunately, the 1st generation smart meters can only be read by the supplier that installed them, so if you have one of those, we wouldn’t be able to read your meter - you’ll need to submit meter readings to us through your online Bulb account.

Wouldn’t be too worried Jim because even the new ones they are installing don’t work. Plenty of people on here still awaiting answers after the dumb meters have been installed…