We just had a smart meter installed yesterday. The engineer wasnt very helpful and left before the display was up and running - I strongly suspect he knew it wouldn’t work.
Initially we had some information about our gas usage. Nothing about electricity. Overnight the gas info has gone and we now have nothing. We have tried unplugging and repositioning etc with no joy.
After googling, I see this is a fairly common occurance and often customers are waiting months to have this resolved. Any tips etc as to who to contact etc? See mixed reviews about calling the general helpline