Had smart meters fitted in March yet have only received (over)estimated bills since. Initially the monitor didn’t work but that has come alive a couple of weeks ago. Anyone know when the issue of estimated bills rather than bills from smart readings will be resolved? Now I have had an annual summary of electricity usage (though not one for gas) but it is based on the last three months being estimated. There isn’t even an option to send in meter readings since the so called smart meters were installed.
I accept new technology can be glitchy, but three months in and I’m wondering what was the point of smart meter installation? I’m worse off than I was on the old system? When will it be sorted? I can see I am not alone.