Smart meters in newbuild

We have a 6 year old newbuild house and believe smart meters were installed when the house was built. Any idea how we get bulb to use them?

These are presumably first generation smart meters installed by a different supplier. Only SMETS1 meters manufactured by Secure can communicate smartly with a different energy provider. So it depends on the meter whether Bulb can read it or not. If they can’t you’ll likely have to wait until the meter is migrated to the DCC network.

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Thanks for your reply. They were installed by British gas I believe but have no idea what generation they are. They are only 6 years old.

SMETS2 meters were only available from 2017 or 2018 so it’ll likely be a SMETS1 meter. Whether Bulb can read it or not will depend on the make.

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Hi @ZeDoc

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