Smart meters unable to displaycreadings on both meters

Ive tried yo take readings and both meters are displaying vend mode? Why is this as i pay by DD…never had a problem before.
Any ideas please

Hi @Trina1 :wave: Welcome to Community,

You need to press 9 on your meters in order to get your readings up. Please try following this guide if you are having issues.

Let me know if you have any questions about this,

– KT :bulb: