Smart Meters

Since leaving OVO to join buld there is no information on my smart meters regarding usage. By this I don’t mean the digital device in the house I am refering to the actual gas and electric meters (located in my garage) neither of these meters now shows any usage information so how I am supposed to submit regular meter readings?

Hi @antony4728 , have you tried pressing any of the buttons on the meters? They usually are off by default to save battery.

Here’s a great guide on how to read the smart meters
Link: https://community.bulb.co.uk/discussion/24/how-do-i-read-my-meter-and-submit-a-reading/p1

Cheers, Rob