Smart Meters

Hi, new joiner. What’s the process for getting our existing (now dumb) smart meters cut over to you? Also, is it possible to get the gas one swapped out for one that doesn’t make a banging noise through the wall and the elec one swapped for one that give the same audio effect as a 90’s mobile too close to a speaker?

Hi @StuartHomer . There is some more information about smart meters switching to us in our help article . If your meters are making noises, they could well be faulty. I have sent you an email so you can if you need any more help