Can someone tell me when smart metres will be available please?
@Ella, from August for the general rollout. From April if you request to be on the trial.
@Ella thanks for getting in touch. @mowcius is correct but for some context, the reason we aren’t offering smart meters until mid-2018 is because currently, only first-generation smart meters are being installed in the UK. If we installed one of these on your wall and you changed energy supplier you wouldn’t always be able to use the smart meter’s functionalities. We think it’d be a bit unfair to do that to our members, so we will begin installing second-generation meters as soon as we can get them and they will be able to communicate with any supplier.