Smart not reading

I have had a smart meter for over a year,it still will not take reading from my box,you keep telling me you will resolve this problem still waiting

Hi @Gary52 and welcome to our community :bulb:

I’m going to escalate your case to our smart team now. I will also email you directly so that if you have any questions you can drop me an message at anytime.

Still not working,only been waiting 2 years