Smart reader/estimated

Im still being asked for readings and it is doing estimated readings on my electricity? But not my gas? Is this normal as it is estimating alot.more then what we are using according to our smart reader.
This was installed a few months ago now.

Hi @sassiethecurlyone :wave:

I have just hd a look over your account and it appears we are receiving smart meter reads for both gas and electricity. The only thing is we are receiving gas readings more frequently than your electricity readings :bulb:

Best,

Jenny :star: