@cholek3 For clarification about the deal, I’ve laid it out in more detail below. I’m sorry if you’ve received conflicting information about this.
There are two parts to the SmartThings deal and you don’t need a smart meter for the first one.
- The free kit
Firstly, the plugs can be controlled remotely via the Samsung SmartThings App (free to download). They’re even compatible with other devices like Amazon Alexa or Google Assistant for voice control.
You do not have to have a working SMETS2 meter to get this part of the deal. Anyone can get the free kit and control it via the SmartThings app.
- The app
The other aspect of the deal relates to SMETS2 smart meters and Chameleon IHDs (other manufacturers’ IHDs will not work). Members can pair the SmartThings app to their IHD to see detailed, real-time energy usage info on their smartphones.
Anyone with a SMETS2 and a Chameleon IHD can benefit from the app (as long as they have connected the IHD to wifi).
I’m afraid we can’t retrospectively add the SmartThings deal to your account as you signed up through a price comparison site.
Your smart meters won’t be upgraded to second generation smart meters. They will be integrated onto the smart network we have access to so they’ll become smart again and we’ll be able to remotely read them. Let me know if you’ve got any other questions