Smartmeter not displaying electrical usage.

Dear Bulb,

We had a Siemens smartmeter installed last week. The installation went ok and the meter works. However, only the gas usage is displayed. Despite pressing the ‘gas/electricity’ button, as well as the ‘now’ button, both of which dont have any effect. I can cycle through the calendar function, as well as the settings. All the usage is based on the gas usage though. I have tried to reset by turning off and on too, but to no effect.

Tom McShane